Frequently Asked Questions

TURNAROUND TIMES FOR PRINTED ITEMS:

DESIGN TIME:

Proof will be sent via email 3-5 business days after order date. Your order will be sent to print after any requested revisions have been made & you've approved the proof. "Rush my Proof" service is offered if you need to speed up the process… please read full listing carefully.

PRINTING/PACKAGING TIME:

24-72 business hours

SHIPPING TIME:

The standard shipping rate (the lowest price shown on the print pkg shipping options) is for "Ground, 1-5 business day" shipping. However, if you need these sooner, we offer expedited shipping options such as 3-day, 2-day, & overnight. These options can be seen in the checkout screen after you've added the items to your cart.

RUSH:

Hypothetically, if you were to place your order today, add "Rush my Proof" service, plus Overnight Shipping, then the absolute soonest you could have these in your hands would be 3 business days.

*Please note: The Order Date does not count as part of the turnaround time. For example, if you order on a Monday, then the following MONDAY would be the 5th business day.

Q: I SAW ONE OF YOUR DESIGNS ON PINTEREST, FACEBOOK, GOOGLE BUT CAN'T FIND IT IN YOUR SHOP. IS IT STILL AVAILABLE?

A: As our shop has grown, we've discontinued many of our older designs in order to focus on growing new product lines. Please feel free to send us a link/photo/screenshot of the design you're seeking & we'll do our best to help!

Q: DO YOU OFFER INVITATION DIGITAL FILES FOR DIY PRINTING?

A: We only offer printed invitations, BUT we'd be happy to send you a complimentary digital copy for texting/email (upon request).

Q: WHAT DOES THE DIGITAL GLITTER LOOK LIKE ON YOUR INSTANT DOWNLOAD SIGNS WHEN PRINTED?

A: We created an entire blog post dedicated to answering this question. Check it out here!

HAVE A QUESTION YOU'D LIKE US TO ANSWER?

Contact us & we'll be happy to help!

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